News & Insights
Last Updated: May 12, 2026
This Privacy Policy explains how RAGREAT (“we”, “our”, or “us”) collects, uses, stores, and protects personal information when you visit our website https://www.truckragreat.com/, submit an inquiry, contact us by email, phone, WhatsApp, or use any of our online services.
By using our website, you agree to the practices described in this Privacy Policy.
We may collect personal and business information that you voluntarily provide to us when you submit an inquiry form, request a quotation, contact us, or communicate with our sales team.
The information we may collect includes:
Your name
Company name
Email address
Phone number or WhatsApp number
Country or region
Product requirements
Truck model, engine model, gearbox model, part number, or OEM number
Quantity, delivery requirements, and other order-related information
Photos, documents, or files you upload for parts identification
Any other information you choose to provide in your message
We may also collect certain technical information automatically when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
Cookies and similar tracking data
We use the information we collect for the following purposes:
To respond to your inquiries
To provide product quotations
To identify and match truck parts based on part numbers, truck models, photos, or technical information
To communicate with you by email, phone, WhatsApp, or other business contact methods
To process orders, arrange packaging, shipping, and after-sales support
To improve our website, products, and customer service
To analyze website performance and advertising effectiveness
To prevent fraud, spam, misuse, or unauthorized activities
To comply with applicable legal, tax, customs, or regulatory requirements
We do not sell your personal information.
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and measure the performance of our marketing campaigns.
We may use tools such as:
Google Analytics
Google Ads tracking
Google Tag Manager
Other website analytics or advertising tools
These tools may collect information such as your device, browser, IP address, website behavior, and interaction with our pages or advertisements.
You can disable cookies through your browser settings. However, some parts of our website may not work properly if cookies are disabled.
We may use Google Analytics and Google Ads to understand how visitors use our website and to measure advertising performance.
Google may use cookies or similar technologies to collect website usage data and provide reporting services to us.
This helps us understand:
Which pages visitors view
How users interact with our website
Which advertising campaigns generate inquiries
How to improve our website and marketing performance
You can manage or disable personalized ads through your Google account settings or browser settings.
We may share necessary information with trusted third parties only when it is required for business operations, such as:
Logistics and shipping companies
Customs clearance agents
Payment or banking service providers
Website hosting and technical service providers
Email, CRM, or communication service providers
Analytics and advertising platforms
Legal, tax, or compliance advisors when required
We only share information that is necessary for the relevant purpose.
We do not sell, rent, or trade your personal information to unrelated third parties for their own marketing purposes.
As an international trading company, we may communicate with customers, partners, logistics providers, and service providers in different countries or regions.
Your information may be processed or stored outside your country of residence. When this happens, we take reasonable steps to protect your information in accordance with this Privacy Policy.
We keep your personal and business information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
Responding to inquiries
Managing customer relationships
Processing quotations or orders
Providing after-sales support
Meeting legal, accounting, tax, customs, or compliance requirements
When information is no longer needed, we will delete it or keep it in a secure archived form where required by law or business necessity.
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Depending on your country or region, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to certain types of processing
Withdraw consent where processing is based on consent
Request that we stop contacting you for marketing purposes
To exercise these rights, please contact us using the contact details below.
Our website may contain links to third-party websites, platforms, or communication tools, such as WhatsApp, social media platforms, logistics providers, or partner websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend that you review their privacy policies before providing any personal information.
Our website and services are intended for business users and are not directed to children.
We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take reasonable steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data processing practices.
The updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Company: Jinan Zhixing Tianxia Auto Parts Co.,Ltd.
Website: https://www.truckragreat.com/
Email: RAgreat.truck@gmail.com
Phone / WhatsApp: +86 133 8531 3617
Address: Room 4-123, Quanli Heavy Truck Parts City, Tianqiao District, Jinan City, Shandong Province
